Policies, Terms, and Conditions

At the time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment is required on or before this option date. When the option expires the stateroom number will be released back into inventory.

Full payment is required 90 days before the voyage departure date.

Payment may be made wire transfer, Visa®, Master Card® or American Express® credit cards. Please be aware that some Visa and Master Card issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in CDN Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks that accrues solely to their benefit. Seven Seas derives absolutely no benefit, monetary or otherwise, from the assessment of these fees. Cancellation and Refund Policy Cancellation requests must be made by telephone or in writing to Seven Seas Inc. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus CDN $50.00 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees:
Cancellation requests received a following number of days before sailing:

• 120 – 91 days = $200 per person
• 90 – 46 days = 25% of full fare
• 45 – 31 days = 50% of full fare
• 30 days or less = 100% of full fare
• Non appearance/no written notice = 100% of full fare
• Voluntary termination by the guest of a cruise in progress will result in no refund.